Return & Refund Policy
At Godytees.com, your satisfaction is our top priority. If something isn’t right with your order, we’re here to help. Please read our return and refund policy carefully to understand your options and how to proceed.
Eligibility for Returns
We accept returns under the following conditions:
- The item is unused, unopened, and in its original packaging with all tags intact.
- The item is defective due to a manufacturing error, was damaged during shipping, or differs significantly from the description on our website.
Please note: We do not accept returns or offer exchanges for items that have been opened, worn, or damaged due to customer misuse.
Refund Timeline
Once we receive your returned item and confirm that it meets our return conditions, we’ll begin processing your refund.
Refunds will be issued to your original payment method within 5–10 business days. Processing time may vary depending on your financial institution.
How to Request a Return
To initiate a return, please email our support team at [email protected] within 30 days of receiving your order. Include the following information:
- Your order number
- A clear explanation of the issue
- Photos or videos (if applicable) that show the condition or defect
Our team will respond within 2–3 business days with return instructions.
Return Shipping
You are responsible for packaging and shipping the item back safely. Return shipping costs are the customer’s responsibility, unless the return is due to a confirmed manufacturing defect or a mistake on our part.
Once we receive and inspect the returned item, and if it meets our return criteria, we’ll process your refund.
Returns & Refunds Will Not Be Accepted If:
- The product has been used or altered in any way
- The original tags or packaging are missing or damaged
- The item is listed as non-returnable (any such exceptions will be clearly stated on the product page)
If you have questions or need assistance at any point during the return process, please don’t hesitate to contact us at [email protected].
Thank you for shopping with Godytees.com — we’re committed to making sure you love what you wear.